Resume
Experience.
Bound Interactive
October 2021 - present
Melbourne, Australia
Senior Experience Designer
I currently work as a Senior UI and UX design consultant at Melbourne based boutique digital design consultancy Bound. Here I’ve worked for a range of clients across Australia including The McMillan Shakespeare Group, Cricket Australia, Uniting NSW, Integria Health, A2 Milk, AAT Kings and Racing Victoria on various shapes and sizes of design work on a part-time basis.
Digivue
April 2021 - October 2021
Oxford, UK
Lead UX/UI Designer
Collaborating with a small university start-up to design the end to end UX to UI experience for a new interactive digital registration tool for educational institutions. This was a part-time remote role.
UX Designer and Researcher
I started my role as UX lead for the online e-commerce journey for Three UK optimising the funnel and making the process as easy as possible for users. I then moved onto working on the Three Mobile App, where I collaborated closely with the internal comms & marketing team, contact centre, and data analytics specialists regularly to make sure Three UK’s service, notifications and comms to it’s customers was as good as it could possibly be. My general roles covered user research, recruitment, information architecture and design strategy for web, mobile, and app design for B2B and regular consumers, as well as regular presentations to the senior leadership team and CEO. Later I had a product management strategy role to plan the user experience, information architecture and migration over to a new digital platform for the app and website. A critical piece involved the creation of the “atomic toolkit” which was Three UK’s first design system aiming to unite branding and UX across all digital touch points across Three UK’s portfolio.
Three All Star Award Winner 2017
Three UK
February 2016 - April 2021
Reading, UK
Siemens Healthcare
October 2008 - Feb 2016
Oxford, UK
Lead UX Design and Research
August 2010 - February 2016
Applying user centred design practice in medical imaging software and hardware R&D. Leading UX strategy, training, testing, process and execution. Designing and overseeing the implementation of UI design for a suite of advanced medical visualisation software application tools on two types of modalities. I worked closely with radiologists, analysts, radiographers, and internal stakeholders across a network of B2B sites and hospitals in the UK, Germany, USA, India, and Slovakia. I held UX workshops to train teams on our overseas sites in UX and UI design principals, and conducted user research at various hospitals and Siemens sites worldwide.
Usability Engineering Intern
October 2008 - July 2010
Here I piloted the application of user centred design methodology as a graduate and was thrilled to introduce Heuristic Evaluations into the agile process of developing a suite of Oncological, Cardiovascular, Neurology and Nucelar Medicine imaging viewing and diagnosis software for Siemens Healthcare.
Education.
The University of Glasgow & Glasgow School of Art
October 2004 - July 2008
Glasgow, Scotland
Skills.
Design Tools
Figma
Sketch
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Origami
Principle
Miro
Research Tools
Optimal Workshop
Survey Monkey
Lookback
User Zoom
HotJar
Askable
Google Analytics
Adobe Analytics
Dovetail
Design Skills
Mobile, Web, App and Software design
Design for iOS / Android
A11y / AAA Design
Design System Creation
Adaptive and Responsive Design
User Journeys and Flows
Information Architecture
Wireframing
Interactive Prototyping
Motion Design
Data Visualisation
Icon Design
Component Creation
Research Skills
Heuristic Evaluation
Card Sorting
Guerilla Testing
Contextual Inquiry
Lean UX Canvas
Moderated Testing
Unmoderated Testing
Heat Map Testing
Tree Testing
First-Click Testing
Web Analytics
Persona Creation
Video Creation
Data Synthesis